Delete my data

You can delete everything Camella holds about you from inside the app, in a few seconds.

In the app

1. Open Camella and tap the gear icon at the top right.
2. Tap "Delete my data".
3. Confirm with "Delete everything".

What is deleted

• Your anonymous account and its consent record.
• Your remaining prints and the record of past print requests.
• Every print stored inside Camella on that phone.

What is not deleted

• Photos you already saved to your phone's photo library. Delete those in your photo app.
• A one-way hash of your device identifier, kept so the free welcome print cannot be claimed again. It cannot be turned back into your device identifier.
• Purchase records held by Apple, Google and our subscription provider, which they keep as the law requires.
• An active subscription. Deleting your data does not cancel it: cancel in your App Store or Google Play account.

If you no longer have the app

Camella has no sign-in, so we cannot look you up by name or email. If you deleted the app without deleting your data first, reinstall it and follow the steps above, or write to bilicisoftwaree@gmail.com from the app's Help link so we can match your request to your anonymous ID.

We never stored your photos or prints on our servers, so there are none to delete there.